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Kent D. Hawkins Company
Weatherford, OK
 

We have answered standard questions below.  If further information is requested feel free to contact us via our Contact Page.

What type of payments do we accept?

bulletPaypal with immediate shipment, Check or Money Order with 10 day waiting period from receipt of check

Do we sell in bulk?

bulletPlease contact us at kent@kentdhawkins.com

Is there a minimum purchase?

bulletThere is no minimum purchase required.  Feel free to order.

When do we ship orders?

bulletMost orders will ship within two (2) business days from the payment date.

Do we offer express/overnight shipping?

bulletYes, we offer Express Mail (1 or 2 day delivery) or Priority Mail for an additional fee. Please contact us.

Can your order be tracked?

bulletOnce an order is shipped you will be emailed a tracking number.

Do we back order?

bulletDue to lack of availability of some items we do not back order.  We will do not substitute a different item for the one ordered unless requested.

Do we sell internationally?

bulletYes, but the s&h will have to be quoted.  (We reserve the right to not ship to certain countries.)

What is our return policy?

bulletBuyer must notify me within 48 hours after receipt of item(s) of any problems with merchandise.   Items must be returned within 10 days from ship date and in unused condition (in original packaging). We will exchange the item or credit your credit card. Sorry, customer must pay shipping to return the item. Please check your order immediately upon receipt. If an item is damaged upon receipt, please contact us immediately.  For returns and/or exchanges buyer must email the seller for a RMA number.  Note: Returns and/or exchanges will not be refunded, if returned without a RMA number.   Any refunds will be for the merchandise only. Shipping, Handling and Insurance will not be refunded.  We do not accept return or exchange on bulk purchases.

Do we offer a catalog?

bulletDue to constantly changing inventory, we do not offer a printed catalog.  Feel free to download from our website.

Search for:

kent@kentdhawkins.com


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Page created and edited by Mr. Miles.
Copyright 1999 [Kent D. Hawkins Company]. All rights reserved.
Revised: September 1, 2015

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